All our products are sold in optimum and mint condition. You are only allowed to return an item within 3 days of receiving your package. You can return it provided that the following conditions are met:
• The cap has not been worn
• There are no damages to the cap
• All tags and stickers are still on the cap
• The size that the cap will be exchanged for is available
To complete your return, we also require a receipt or proof of purchase to be sent to us at firstname.lastname@example.org.
We only replace items if they are defective or damaged, or if the size of the cap your ordered needs to be changed. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Unit 1214 Cityland Hererra Tower Makati PH 1200.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to: Unit 1214 Cityland Hererra Tower Makati PH 1200
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You could consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.