1. Register here and fill out all important information. 
*You may also purchase as a guest, which does not require you to sign up, for one-time transactions. 

2. Authenticate your account via email and go to our webstore.

3. Hover over products for their prices. Click on the products to see their details and add them to your cart.

4. When you're happy with what you got, proceed to fill out your order form with all the necessary info. We'll be needing your:
  • Shipping/Pick-up details
  • Complete shipping address
  • Shipment/packaging requests
  • Payment method (card/paypal/BDO or BPI bank deposit/online bank transfer/LBC Payment)
  • Any notes/special requests
  • If you're a WIPHeads Member, don't forget to input your discount code when you check out for 10% off.
    *Only applicable for designs under WIP ORIGINALS/COLLABS.
**FOR INTERNATIONAL ORDERS: Please select 'international shipping' when you check out your order. If your location is unlisted, pay for your item and we will be getting in touch with you ASAP via email with a manual invoice regarding the total amount you will have to pay for shipping.

**FOR LOCAL ORDERS: Shipping fees apply depending on your location (standard is PHP150 via JRS Express anywhere in the Philippines), but if you order 2 or more items that total to PHP3000, you get FREE standard shipping. There are also box upgrade options with extra cost. We also offer pick-up options at WIP HQ or at a JRS/LBC branch nearest to you. Please indicate your preferred branch in the notes section.

5. Check out! Make sure you read the details. You will be sent a confirmation email for your order. 

6. Pay for your order. Please take note that we accept payments via BDO or BPI bank deposit/online bank transfer, LBC payment and creditcard/paypal only. Your official WIP receipt will be sent via email once you sent us your proof of payment and your order has been marked as 'paid' by our staff.

Bank deposit instructions:
For deposits, make your payment within 48 hours maximum of confirming your order. Otherwise, if you exceed 48 hours it may be considered cancelled, and another customer could purchase the product stock in your cart.

LBC payment instructions: 
We accept payments through any LBC branch near you if you don't have access to any banks. When making your payment using LBC, please indicate the recipient as: JUDITH V. MEDRANO (WIPCAPS CORP.) Cut-off time to send your proof of payment is 2PM.

Take a picture/scan your deposit slip and email it to us by replying to your confirmation email. Once we receive this, we will ship your cap as soon as possible! Shipments only happen on weekdays during store hours and we do not operate on holidays and weekends.

It usually takes 1-2 working days to deliver anywhere in Manila. Sometimes it varies depending on your location and courier schedules.

7. Wait for your order to arrive! You'll be getting a 'shipped' notification via email once your package has been shipped out from WIP HQ. You can check the status of your order at 'your account' at the website. For inquiries or assistance, please call us up at 8451304 or (+63)917-630-7135 between 11am-6pm on weekdays, or email us at contact@wipcaps.com.

OTHER PURCHASING METHODS:

1. Visit any of our physical shops or partner stores.

2. You may purchase directly from WIP HQ. We love seeing WIPheads coming in to visit. We accept cash and credit card payments. We're open on MON-FRI: 11AM-6PM.

3. You can also pick up your package at WIP HQ during store hours. You can secure your orders online and pick them up another time as long as it's within 7 working days from purchase. Please take note that only paid orders will be considered.

4. Phone-in-orders are accepted during store hours.

For more info, please check out our FAQs. For other concerns or custom orders, email us at contact@wipcaps.com.